More than half of UK consumers say they’ll be ready within the next two years for a new age of smart shopping, in which devices connected via the Internet of Things will reorder items as they run low, a new study suggests.
Consumers are failing to adopt personal banking apps amid security fears, according to a new study and some retailers are concerned there may be a knock on effect on mobile retailing and mobile payments app uptake.
A significant minority of retailers say their legacy systems are slowing them down and causing them to miss their growth targets, new research suggests.
Small and medium sized retailers need to adopt an omnichannel strategy that unites mobile, online and offline sales to compete with larger retailers, according to the latest research.
Most large UK retailers are continuing to face difficulty in delivering a consistent omnichannel experience, with almost three-fifths (59 per cent) unable to link in-store sales to online activity and nearly two-fifths (38 per cent) failing to offer consistent pricing across all channels.
The proliferation of social media and the advance of ‘shopable’ content has been underexploited by the retail sector in Europe, according to the latest research.
Barclays has released a new study looking at how retailers are responding to Brexit, with three quarters already looking towards building more efficient supply chains.
Faster mobile sites lead to higher conversion, revenue and deeper engagement, according to the Mobify mobile insights report.
Nearly half of every pound spent online in 2015 was spent with a retailer that had no shops, according to new analysis from the Office for National Statistics (ONS).
In the era of personalisation, there is no question that the relationship between brand and consumer is critical to ecommerce success.
A new study by app commerce company Poq reveals insights into online shopper loyalty and long term re-engagement. It finds that online shoppers are spending 6 per cent more money on apps and 5 per cent less money on the mobile web every month.
In 2015, 89 per cent (£278 billion) of all UK retail sales touched a store, through physical sales, click & collect and online sales browsed in store, boosting physical retail by 5 per cent and demonstrating how physical and online complement each other.