Whistl pulls the plug on UK deliveries

Whistl had stopped its home deliveries in the United Kingdom. The Dutch-owned business will however continue developing its other activities in the UK, such as downstream access (DSA), door drop media, packets & parcels and logistics.

The postal company announced the news on its website, explaning the PostNL and Whistl management have reviewed the end-to-end (letter delivery to consumers’ homes) operation and concluded “there’s no viable alternative solution that will ensure a sustainable future for the current service”. In other words, it suspended deliveries of three million letters a week.

Whistl began its end-to-end service in 2012, but it was put on hold due to numerous regulatory issues. According to the company, this impacted on their ability to invest in the service and expand their coverage. Private equity company LDC decided not to invest, which triggered a review by the PostNL and Whistl management.

So, Whistl will stop with home deliveries, but will continue to collect about 80 million items a week to be fed into the Royal Mail system for final delivery, so-called downstream access (DSA). In addition,  the company says it has a long established door drop media division and are growing in packets and parcels and logistics. To put this development into context E2E handled 3 million items a week whilst the DSA business collects and sorts over 80 million items a week.

Whistl states it’s a profitable company achieving year-on-year growth for the past ten years and that’s it’s the second largest postal operator in the UK with 55 per cent of the DSA market.