Learn how brands are ramping up their digital customer experience (CX), with an inside look at the significant bottlenecks hindering brands’ ability to deliver a differentiated digital CX throughout the customer journey. And, how to effectively overcome these barriers.
Topics from the key findings include:
– 5 CX roadblocks to prepare for to optimise your digital strategy.
– The “potholes” in your customer journey
– Conversational experiences, how they impact your customer acquisition, satisfaction and loyalty.
– Are you providing a premium experience?
Request the recording from iAdvize’s latest webinar on Insights from Top Retailers on New Trends in Digital CX by clicking here