In December, the Ecommerce Club held a wine and cheese tasting event at Clerkenwell London. While the drinks were delicious and the conversation fun, what stood out was Visualsoft’s insight into the evolution of the ecommerce environment, with mobile and the impact of AI (artificial intelligence) and other innovations.
Carpetright has set out how it is making the customer experience more convenient across sales channels as it looks to cater for the needs of shoppers who want to research online before visiting a store to see the product for themselves.
Sports Direct chairman Keith Hellawell announced profits down 57 per cent, as he accused the media and government of attacking the company.
Fast fashion retailer Missguided has reported sales of £117 million in its latest financial year, 34 per cent up on the same time last year, following a multichannel strategy of building global awareness and expanding its physical presence in stores.
Ikea reported sales up nearly a third following its focus on easing the path to cross-channel shopping.
Shop Direct is to bring its retail and IT teams together as it focuses on improving and personalising the customer experience.
Marketing giant Dentsu Aegis Network has acquired Shanghai-headquartered ecommerce firm Bluecom for an undisclosed sum.
IMRG, supported by SimilarWeb data, estimates that total spend on online retail sites on Black Friday 2016 was £1.23bn, a 12.2 per cent increase on the £1.1bn spent on the same day in 2015 but almost a quarter lower than its original forecast growth of 16 per cen
Flight search firm Skyscanner, has been acquired by Chinese online travel giant Ctrip for £1.4 billion
IBM recently released Project Intu, a software development platform that enables people to bring the Watson AI system into computer applications and even robotics. IBM’s goal for Project Intu is to make it easier for designers and developers to connect their projects to the Watson IoT Platform. IBM hopes to use the massive amounts of… Read more »
According to the BRC-KPMG Retail Sales Monitor October 2016, the UK has seen improved growth across all categories in online sales, in the best month since January 2016.
The importance of appropriate logistics for delivery in a multichannel environment was underscored this week as John Lewis formalised a partnership with Clipper Logistics on a joint venture to provide click and collect services to online retailers.