Tag: customer

Amazon launches feedback extension for Alexa

UK based Rant & Rave, the customer engagement specialists who work with half of the FTSE including Barclays, Sky and easyJet, has developed a customer feedback integration for Amazon Alexa, Amazon’s cloud-based voice service.

DPD app enables customer delivery preferences

DPD has launched a new app, Your DPD, that enables customers to set their own personal delivery preferences in a move that it says gives shoppers “complete control” over their parcel delivery.

Tesco refocusing on the customer

Tesco’s UK like-for-like sales fell by 1.3 per cent in the three months to 30 May, according to its latest trading statement.