OSF Commerce

Company Name

OSF Commerce

Sector

Commerce Technology and Services

Offering

OSF Commerce, an OSF Global brand, has established itself as a trusted retail consultant and commerce technology integrator, enabling companies to succeed over the greatest challenges in the world’s rapidly changing retail environment. With expertise in omnichannel integrations, internationalization and commerce optimization, we work closely with our customers’ staff to understand their specific business requirements, develop customized technologies and seamlessly integrate these solutions within our client’s core applications.

Problem identified

Today’s digital consumers expect a seamless, personalized, digital shopping experience via whatever device they choose. But providing an exceptional customer experience requires a complex network of systems, applications, middleware and databases. Business success is never realized through only one piece of technology—that’s why we pride ourselves on providing a comprehensive range of services unmatched by our competitors.

Problem solution

OSF Commerce, provides technology, consulting, implementation and managed services to emerging brands and premier brand retailers. Through extensive expertise in retail and technology, OSF Commerce delivers innovative solutions across channels, devices and locales with an agile approach to scale global growth more quickly, while enabling retailers to simplify the customer experience.

Integration process

Beginning in 2009, OSF Commerce has launched over 100 online shops for more than 70 worldwide brands using Salesforce Commerce Cloud. Our innovative customer-centric solution OSF UnifyCOMMERCE (Patent Pending) gathers customer data from multiple sales channels, online as well as offline, and brings this information into Salesforce Sales and Service Clouds, for a centralized view of all customers’ data.

Platform

Ecommerce, CRM, and CMS technologies.

Size (no of team)

500

Leadership

Gerard Szatvanyi (CEO)

Alin Dorobantu (COO)

Business model

Retail Consultant and Commerce Technology Integrator

Headquartered

Québec, Canada