Multilingual Chatbots: How to Craft Rich Online Customer Experiences with Conversational AI

The film Lost in Translation is not only a cult favourite from 2003, it is also a very real experience, one that retailers want to avoid at all costs when communicating with customers. This is true of in-person interactions but it is also true online, where brands are seeing their ecommerce business grow and where customers are increasingly turning for support.

Read more at Heyday Multilingual Chatbots: How to Craft Rich Online Customer Experiences with Conversational AI (heyday.ai)