Customer returns can give retailers unwanted headaches when thinking about how to stop this happening. At today’s lunch our first speaker Alexandra Wood, eCommerce Partnerships & Alliances Expert at Rakuten Fits Me will discuss how to increase your conversion rate and reduce the frequency of returns. As well as offer insight into best practices for creating a consumer-friendly experience to keep your customers loyal and coming back for more! Don’t miss your chance to learn while you network with other senior retail peers and with our Ecommerce Club Partners.
Who should attend: Heads of Ecommerce, Ecommerce Managers, CMOs, Digital Marketing Managers, Heads of CRM, Heads of Customer Insight or equivalent at retailers with revenues of over 5 million, no agencies please.