Held at Etc Venues, Tenter House, Moorgate, timings for this session are:
14:15 – 14:30 Registration, Tea/Coffee & Cake/Snacks
14:30 – 16:00 Roundtable discussion (90 mins) facilitated by Econsultancy
These Roundtable sessions are best suited to those in senior positions with working experience of Customer Experience. We ask that attendees have something to contribute to discussions as well as areas in which they’d like to learn to ensure conversation is beneficial to all.
We aim to ensure a healthy balance between brand and supply-side participation with subject experts in attendance to deliver an open, productive and rounded conversation for all. Attendance is limited to one participant per organisation. There are strictly no sponsors or journalists present. All roundtables are facilitated by Econsultancy.