Category: Uncategorized

10 Tips to Help your Clients Handle Surging Customer Service Demand

Recent data from McKinsey reveals that the equivalent of 10 years’ worth of ecommerce deliveries was completed in just eight weeks in the midst of COVID-19. This accelerating shift to digital shopping channels was also echoed by Shopify’s CEO, Tobi Lütke, who recently stated that, “The future of retail arrived 10 years early.” So, it’s no surprise that for… Read more »

WhatsApp launches in-app payments service

WhatsApp has launched their first in-app payments service, after a beta test in India. The service will go live in Brazil first, with future plans to roll out to other regions, the company announced in a blog post on Monday. The payments are made through Facebook Pay, which parent company Facebook said last year it… Read more »

Amazon sales boom

Amazon sales have grown faster than expected as more people have shopped online amid COVID-19, but it has missed on earnings as COVID-19-related costs across the supply chain increased. The online retail giant said it plans to spend all of its profit for the second quarter of this year, an estimated $4 billion, on its… Read more »

Drone’s in Shanghai to deliver takeaways

Takeaway food delivery drones have been given the go-ahead in China the service will be provided by, which is owned by Alibaba, has been given permission by the authorities to deliver takeaways by drone along 17 routes in Shanghai’s Jinshan Industrial Park. Customers will receive their deliveries within 20 minutes of ordering. said… Read more »

Predator Nutrition hunts down international opportunities – Case Study

Predator Nutrition hunts down international opportunities – Case Study British entrepreneur Reggie Johal, created Predator Nutrition in 2009, establishing the business with just £6,000 of personal savings. His aim was simple: to introduce fitness enthusiasts to nutritional products that really work. Johal previously played top-level American football in the UK, and his drive to be… Read more »

Case Study Kooomo: La Sportiva case study here – On Top of the World

La Sportiva Ecommerce Manager, Francesco Trenti agrees, “Kooomo has helped us increase our brand awareness with site visits growing every month. Compared to the same month last year, organic traffic has increased by over 500% from Germany and 120% from France. Since going live we have already shipped to approximately 50 countries from Sweden to… Read more »

End of the wallet as cashless is king?

More than two in five people (43 per cent) say they keep less hard cash in their pockets than they did two years ago, according to a new study.
The study by Mastercard found that half of adults in Britain now carry less than £5 in cash in their purses or wallets amid a surge in popularity for online shopping and contactless card payments.

Winners at the NECA’s

The North’s finest ecommerce talent was celebrated on 22nd September, at the inaugural Northern E-Commerce Awards, held at The Point at Lancashire County Cricket Club.