Category: News

Are brands failing digital customers?

Consumers in the UK and France are growing increasingly frustrated by brands that fail to understand them on digital channels. Four fifths are switching suppliers if brands do not correct their mistakes, according to a new report from Eptica.

Alibaba gets new CEO as revenues increase 45 per cent

Chinese e-commerce giant Alibaba has appointed a new chief executive, and announced 45 per cent growth for the quarter. Daniel Zhang currently chief operating officer, will become chief executive and has said he would continue his predecessor’s push into mobile and and expansion into new businesses. He replaces Jonathan Lu, who will remain on the… Read more »

Ecommerce and the Single Digital Market: What Now?

Europe is busy putting its ‘Single Digital Market’ programme together, and it is set to change how customers and businesses in Europe use the internet to sell online, segment markets by nationality, use the cloud, deliver goods and use the ‘big data’ that’s been promised on the horizon for some time.

Small business still missing social media boost

Nearly half of small businesses in the US do not actively use social media, and 25 percent claim that they are unlikely to use social media in the future, according to a survey conducted by research firm Clutch.

Amazon doubles free delivery threshold

Amazon has doubled the money that customers must spend to have their items delivered for free, requiring them to spend £20 to qualify for “super saver delivery”. In 2013 Amazon introduced the minimum spend of £10, and the doubled price seems to have begun this week. If orders are below £20, customers must pay for… Read more »

Building ecommerce with local knowledge

As the ecommerce market grows, and cross-border sales and international expansion become part of many business operations, understanding the importance of domestic celebrations can make a real impact on your business.

Mobile ecommerce leads the way in the UK

According to the latest information in Adven’s Mobile Payments Index mobile ecommerce is on the up again, with the UK leading the way – 44.4 per cent of online payments in the UK during Q1 2015 were made using a mobile device, and two thirds of these were made using a smartphone. to be Condé Nast ecommerce platform

STYLE.COM is become the home of Condé Nast’s new ecommerce business, according to Charles Townsend, CEO of Condé Nast, and Jonathan Newhouse, chairman and chief executive of Condé Nast International, losing its news and style content.

Profitability remains a challenge for omnichannel

A new JDA study reveals an enormous amount of money, energy and time retailers and consumer goods manufacturers are spending to improve their omnichannel sales capabilities, but only 16 per cent can fulfil demand profitably.