Category: News

Preparing for Peak eBook

The growth in peak sales events such as Black Friday/Cyber Monday present an opportunity for merchants of all sizes to boost their revenues before the end of the year.

How to prepare your online store for Christmas?

Does the pre-holiday shopping spree affect your customers?
Why is it so important to plan Christmas campaigns?
Preparing an online store for increased traffic during Christmas
How to promote your online store during the Christmas period

Why Machine Learning Is A Service In Addition To A Skill

There is a lot of hype around machine learning, mostly because of its ability to improve efficiencies at scale but mainly because it’s already created massive benefits across industries and added to the bottom line.

Why Machine Learning is a Service in Addition to a Skill

There is a lot of hype around machine learning, mostly because of its ability to improve efficiencies at scale but mainly because it’s already created massive benefits across industries and added to the bottom line

25% of UK online grocery shoppers use their phones to order.

The Opinium Retail Tracker has shown that 78% of people tend to do weekly ‘big’ shops, 49% of which are topped up with additional visits to supermarkets to get those extra ingredients and essentials, buying on average seven items per trip.

In-store experience is the key to saving High Street store

Consumers may well be increasingly shopping online, but they like highsteet stores and would visit them more if the instore experience was similar to the one they get online especially for high-value purchases. In a study of more than 2000 UK consumers by Divido, it shows that just 7% of Brits browse exclusively in-store before making a high-value purchase, putting pressure on the value of bricks and mortar stores in the UK. 

Gartner Report: Use Personalisation to Enrich Customer Experience and Drive Revenue

The methods of customer engagement have completely changed. If organisations want to attract and retain their customers, they must first realise that they can no longer compete on products or price as customers can now get the same or a similar product at similar prices from multiple suppliers. The new competitive battlefield is customer experience,… Read more »