Category: Blog

Amazon Prime Day beats Black Friday record but customer complaints soar

Amazon said its Prime Day promotion, a day of discounts open only to members of its Prime subscription scheme, beat Black Friday 2014 – which till this week was its biggest-ever selling day. Customers seemed less happy, with complaints about the service soaring over the day.

Mobilegeddon sees brands lose 10% of traffic

Despite warnings that changes in Google’s algorithm could give mobile friendly sites preference in search results, the latest Adobe Digital Index (ADI) suggests that there has been a heavy price to pay for those who didn’t optimise. According to the report, the negative efects of ‘Mobilegeddon’ on sites that were not optimised for mobile resulted… Read more »

Ecommerce sales growth continues: IMRG

Retailers that sell across a range of sales channels were the winners as online sales grew by 18 per cent in June, say new figures from the IMRG.

Multichannel drives Burberry performance

Chief creative and executive Christopher Bailey said that an 8 per cent rise in retail sales was down to the company’s success in serving its customers both online and offline.

Summer sparks for ecommerce: BRC

Fashion discounts in the summer sales gave a boost to ecommerce during June. Online sales grew by 17.6 per cent compared to the same month last year, according to new figures from the British Retail Consortium.

Black Friday 2015 to be bigger than ever

Four times as many shoppers plan to buy online on this year’s Black Friday than took part in the promotional event last year, according to the latest research.

House of Fraser updates its app

House of Fraser said that more than 60 per cent of its online traffic now comes from touchscreen devices, as it launched a new-look smartphone app.

15 per cent of UK users block online ads

Free content and services are being put at risk as almost one in seven (15 per cent) British adults online are currently using ad blocking software – mainly because they find online ads interruptive or annoying. This is according to the Internet Advertising Bureau UK Ad Blocking report, conducted by YouGov, who conducted a survey… Read more »

Amazon Prime launches 1-hour delivery in London

Amazon has launched its one-hour delivery service, Prime Now, for select areas of London  and said it expects to expand the program to additional cities in the United Kingdom by the end of 2015. It will offer one-hour delivery on over ten thousand items through a mobile app. For an extra fee of £6.99, Amazon Prime members can have… Read more »