Category: Blog

Loyalty: Up close and personal – Read the report to learn what drives customer loyalty

Ever wanted to ask your customers exactly what would stop them from shopping around? Now that the classic motivators of loyalty are long-gone, it can seem like a difficult question to answer. That’s why LoyaltyLion asked thousands of consumers what drives their loyalty. Download LoyaltyLion’s latest report, Loyalty: Up close and personal, to find out the… Read more »

Let’s Talk Shop: Skinnydip X Shopify Plus

Shopify Plus is the answer for high-end brands, It’s the reason those who are serious about e-commerce, are going global – and in record time.  We want to show you how.  Read this e-book taking you through global accessories brand, Skinnydip’s, full Shopify Plus journey. Read more at We Make Websites 

The Challenge of Creating Loyalty Programs

The number one goal for every business is to increase customer lifetime value. The best way to get there is by growing the number of loyal customers – ideally without sacrificing margins. Loyal customers are your most valuable asset: their love of the brand makes them spend more with you, resulting in brand advocates who… Read more »

Headless Commerce Using Shopify Plus

Hearing about Headless more and more amongst e-comm conversation? Let’s take a look at what it means, why it’s come about, and the sort of merchants it might suit. What is Headless Commerce? An e-commerce website is generally made up of the part a customer sees (the “front end” or “head”) and what the business… Read more »

Bolt joins Google Maps

  Bolt announces integration with Google maps for its ride-hailing service. Users of Googles journey planner function in Google maps will now be offered Bolt rides within the services tab Read more at Mobile Marketing Magazine

Top 5 Challenges of Real-Time Inventory Visibility

Legacy systems weren’t built to scale to today’s customers. With the rise of digital marketplaces like Amazon, fulfilment has grown more complex. Where there used to be only two ways to fulfil products (ship from warehouse, buy in store) there are now dozens. This includes popular delivery strategies like Click and Collect and Ship from… Read more »

Online sales fall in January following late 2019 surge

Retailer hopes of a continuation of the strong Christmas sales growth to follow into 2020 were dashed in January, with online retail sales growth dropping back to -0.4% Year-on-Year (YoY), according to new data.  The findings are from the latest IMRG Capgemini Online Retail Index, which tracks the online sales performance of over 200 retailers.… Read more »

How to avoid the perils of a poor Click and Collect experience

A battle plan to help you maximise the return on your Click and Collect program. Up to 75% of consumers who collect an order in-store will buy another item. But only if they have a good experience. Unfortunately, almost 20% of consumers experience problems when ordering online and picking up at the store. How can… Read more »

Ecommerce: The Hammersley Brothers Ecommerce Podcast

This week we are interviewing Colin Neil the CEO Vice President of Adyen. Adyen is a payment processor that processes billions of dollars of online payments around the world. So with the focus on ecommerce, we want to talk about the potential friction points in the checkout. https://ecommercestories.podbean.com

Podcasts set to boost Spotify profits

Spotify have published their financial results, for the last quarter of 2019, as they look to expand beyond music to boost profits by royalty payments. The music streaming service ended 2019 with 271 million monthly active users with 124 million of those active users being premium subscribers. The streaming service talked up its podcasts push,… Read more »

Amazon shares soar for Q4 results

Amazon shares have risen by 10 per cent in after-hours trading yesterday as the company posted Q4 profits of $3.3bn (£2.5bn) this is a 10 per cent year-on-year increase. Their CEO Jeff Bezos revealed that more people joined Amazon’s Prime service in Q4 than ever before, and that the company now had over 150m paying… Read more »