Vlog : 5 Key Points on Hot To Manage Returns

21st January 2021

View the Vlog here

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China’s ecommerce gold rush set to begin

22nd June 2015

In a huge turnaround for the industry, China has confirmed that from now on foreign companies will be allowed to have full ownership of ecommerce business.

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Ecommerce Club Working Lunch London: Hit or Miss Shopping – Personalisation at its best

19th June 2015

The Ecommerce Club team came together with some of the most interesting retailers currently on the scene to explore the ways in which personalisation can increase sales and marketing ROI. By collecting the right data from customers and really understanding how they behave, you can create real time targeted campaigns specific to the individual shopper,… Read more »

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The UK is the ‘most connected’ country

14th June 2015

According to Google’s Consumer Barometer, the UK is one of the most connected countries in the world.

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Global ecommerce to hit $1 trillion by 2020, led by China

12th June 2015

A joint research project by Alibaba and consultancy firm Accenture has predicted global cross-border ecommerce retail transactions are expected to hit US$994 billion by 2020, with China’s ecommerce market to grow ten-fold.

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Shoe Zone ecommerce thrives while sales and profit fall

12th June 2015

Shoe Zone has seen a fall in its first half sales and profit after the value footwear retailer closed some of its loss-making stores.

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Ted Baker reports online sales up nearly 47 per cent

12th June 2015

Fashion retailer Ted Baker announced interim results with a 24.3 per cent increasing in Group revenue, driven by increased online sales of 46.9 per cent.

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Bonmarche to focus on ecommerce conversion as profits grow

12th June 2015

Bonmarche has announced encouraging annual profit growth, and revealed it is making a number of investments in its ecommerce and digital customer experience offer.

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Online customer service still lags other channels

11th June 2015

Shoppers in need of customer service say they’ll go online to reach out to a company online only as a last resort, according to a study from The Northridge Group. In The State of Customer Service Experience 2015, The Northridge Group found that companies are struggling to meet consumer expectations for a seamless and effortless… Read more »

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Facebook ‘buy’ button marks ecommerce push

11th June 2015

Facebook has joined forces with Shopify to add a ‘Buy’ button for business owners with a Facebook page. While the initiative is still in beta merchants will have to wait for an invitation.

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Alibaba plans to expand

10th June 2015

Jack Ma, founder of Chinese online marketplace Alibaba, has said that his plans for expansion should not be seen as a threat to American merchants like eBay and Amazon, according to Forbes.com. Rather, he wants merchants in the US to use Alibaba to sell in China.

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Global marketplaces to own 39 per cent of etail in 2020

10th June 2015

Global marketplaces such as Amazon, eBay and Alibaba are expected to own almost 40 per cent of the global online retail market within five years, according to a recent study “Rise of the Global Marketplaces“

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Whistl pulls the plug on UK deliveries

10th June 2015

Whistl had stopped its home deliveries in the United Kingdom. The Dutch-owned business will however continue developing its other activities in the UK, such as downstream access (DSA), door drop media, packets & parcels and logistics.

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