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7th November 2019

Discover how conversational AI is redefining the customer experience. Download at Heyday

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Mobile mentality continues global growth

16th May 2015

Global smartphone sales made $96bn (£60.9bn) in the first quarter of 2015, up eight per cent year-on-year and breaking records for sales in Q1, with 4G adoption and strong growth in North America and Africa driving revenues.

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Farmdrop.co.uk connects local growers to London

15th May 2015

A new ecommerce business aims to restore historic food links between London and the surrounding farmers.

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SingPost jumps on ecommerce growth

15th May 2015

Singapore Post has hailed the success of its transformation programme after a year in which revenue grew 12 per cent, and said that its innovation “will only intensify” to capitalize on the global growth in ecommerce.

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UK ecommerce sales back to double-digit growth

15th May 2015

The latest figures from the IMRG Capgemini e-Retail Sales Index have revealed that online sales grew 13 per cent year-on-year in April – following an unprecedented four months of single-digit growth in 2015.

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Are brands failing digital customers?

14th May 2015

Consumers in the UK and France are growing increasingly frustrated by brands that fail to understand them on digital channels. Four fifths are switching suppliers if brands do not correct their mistakes, according to a new report from Eptica.

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Alibaba gets new CEO as revenues increase 45 per cent

13th May 2015

Chinese e-commerce giant Alibaba has appointed a new chief executive, and announced 45 per cent growth for the quarter. Daniel Zhang currently chief operating officer, will become chief executive and has said he would continue his predecessor’s push into mobile and and expansion into new businesses. He replaces Jonathan Lu, who will remain on the… Read more »

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Littlewoods catalogue is no more at ShopDirect goes digital

11th May 2015

Shop Direct has announced that the current edition of its famous Littlewoods catalogue will be its last, as the company goes digital only.

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Ecommerce and the Single Digital Market: What Now?

8th May 2015

Europe is busy putting its ‘Single Digital Market’ programme together, and it is set to change how customers and businesses in Europe use the internet to sell online, segment markets by nationality, use the cloud, deliver goods and use the ‘big data’ that’s been promised on the horizon for some time.

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Small business still missing social media boost

6th May 2015

Nearly half of small businesses in the US do not actively use social media, and 25 percent claim that they are unlikely to use social media in the future, according to a survey conducted by research firm Clutch.

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Amazon doubles free delivery threshold

6th May 2015

Amazon has doubled the money that customers must spend to have their items delivered for free, requiring them to spend £20 to qualify for “super saver delivery”. In 2013 Amazon introduced the minimum spend of £10, and the doubled price seems to have begun this week. If orders are below £20, customers must pay for… Read more »

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Building ecommerce with local knowledge

30th April 2015

As the ecommerce market grows, and cross-border sales and international expansion become part of many business operations, understanding the importance of domestic celebrations can make a real impact on your business.

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Grocery: the ultimate for connected consumers?

30th April 2015

Global grocery shoppers want a blend of digital and physical to help with their purchase decisions, according to new research from Nielsen.

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