The future of the digital checkout: Today’s trends shaping tomorrow’s tech

7th October 2021

Research from over 4,500 global consumers and 150 eCommerce decision-makers to bring you the latest insight into innovations and trends shaping the future of the digital checkout. Optimising the checkout experience is one of the most crucial parts of the job as a retailer, but with ever-changing customer demands and rising expectations, it can be… Read more »

Read more
Flipkart partners with 5,000 retail stores in expansion

18th January 2021

Flipkart are partnering with more than 5,000 retail stores across India expanding its ‘SuperCoin’ rewards programme. The strengthening of the programme will let customers use SuperCoin rewards points to pay in stores across the country. SuperCoin Pay enables retail outlets from across fashion, groceries, food & beverages, travel, and health & wellness to register to… Read more »

Read more
The Hairy Bikers launch global ecommerce website

14th January 2021

The Hairy Bikers are launching a new ecommerce site as a one-stop shop for all Hairy Bikers kitchenware merchandise.  The website has been launched by eCommerce agency Visualsoft, and works with over 1,000 businesses to optimise their eCommerce offering, in partnership with Eurosonic Group.  Ecommerce strategists and marketing experts at Visualsoft will work hand-in-hand with… Read more »

Read more
Case Study: Foodway

14th January 2021

Foodway.qa, the leading wholesaler of fresh fruit and vegetables, juices and groceries in Qatar, appoints Screen Pages Ltd as strategic partner to create a progressive web app for direct to consumer eCommerce in Qatar, Read more at Screen Pages Foodway ~ Case Study – Screen Pages

Read more
BigCommerce – 2020, the year eCommerce took centre stage

14th January 2021

Described by some as ‘the industry’s most versatile solution for advancing your commerce experiences’, who better to join SmartFreight in their partner podcast series than BigCommerce. Led by European Channel Manager, Natasha Jones, be sure to listen in and understand the rise of ecommerce, the possibilities it is bringing to all and the knowledge and… Read more »

Read more
White Paper on Progressive Web Apps: Answering All of Your Questions

14th January 2021

General- purpose, consumer-facing mobile apps – Gartner Group If you are in eCommerce, you have undoubtedly come across the term “PWA” over the past 12 months. Despite it becoming the new buzzword, there is a lot of confusion surrounding the specifics and the significance of Progressive Web Apps. We created this white paper to break… Read more »

Read more
Parler social network sues Amazon

12th January 2021

Parler has hit back at Amazon after they pulled support for its so-called “free speech” social network. Parler is suing Amazon, accusing them of breaking anti-trust laws by removing it. Parler had been reliant on the tech giant’s Amazon Web Services (AWS) cloud computing service to provide its alternative to Twitter. The platform was popular… Read more »

Read more
Facebook reports huge growth in the number of people playing mobile games since the start of the pandemic

8th January 2021

Facebook Gaming and Facebook IQ have released the findings of their ‘Games Marketing Insights for 2021’ a report, looking at gaming activity on the platform. It includes stats on gaming activity on Facebook, as well as attitudes towards mobile games, garnered through a study of 13,246 Facebook users in the UK, US, Canada, France, Germany, South… Read more »

Read more
Multilingual Chatbots: How to Craft Rich Online Customer Experiences with Conversational AI

17th December 2020

The film Lost in Translation is not only a cult favourite from 2003, it is also a very real experience, one that retailers want to avoid at all costs when communicating with customers. This is true of in-person interactions but it is also true online, where brands are seeing their ecommerce business grow and where… Read more »

Read more
Black Friday really dead? A 5-point checklist to prepare for an unusual holiday season

17th December 2020

Ask any retailer, and they’ll tell you the word “planning” has been a mainstay in their vocabulary and processes for as long as they can remember. But if 2020 has taught us anything – it’s that planning can go awash in an instant, posing a unique challenge for the most highly anticipated event in the… Read more »

Read more
Google ad practices looked at in new law suit

17th December 2020

Ten US states, are suing Google, accusing it of taking illegal steps to preserve its monopoly over the online advertising market. The moves include striking a deal with Facebook to manipulate online advertising auctions Read more at BBC Google ad practices under fire in new lawsuit – BBC News

Read more
Rewriting the Playbook for Customer Support: Lessons from Decathlon Singapore

17th December 2020

As Head of Customer Engagement at Decathlon Singapore, Camille Ract’s team manages every single channel that fuels customer interactions. Seems like a tall order, right? It is. With emails, calls, web chats, reviews, and social media channels under her pu rview, there’s about 300 to 500 incoming customer inquiries on the average day. And, unsurprisingly,… Read more »

Read more
New Instagram shoppable catalogue

8th December 2020

Instagram have launched its first-ever shoppable Christmas catalogue in an effort to support small UK businesses during the festive season. The catalogue has gifts from businesses across fashion and beauty to food and homeware. Read more at Mobile Marketing Magazine Instagram shows its support for small businesses with shoppable Christmas catalogue | Mobile Marketing Magazine… Read more »

Read more