In the spotlight: ASOS

15th August 2019

If I tell you that ‘As Seen On Screen’ is one of the leading names in fashion retail in the world, you might say ‘huh’? But if we use the acronym ASOS, things get a bit clearer! Founded in 2000, ASOS has become one of the world’s best-known and most successful pureplay e-tailers. It is… Read more »

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Inaugural Ecommerce Club Interactive

21st May 2015

The 19th May saw the inaugural interactive session at the Ecommerce Club – Taking Control of the Customer Experience for Success in Retail.

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Teradata report shows personalisation failure in UK ecommerce

21st May 2015

The UK’s Top 50 Ecommerce companies are embracing digital technology but failing to make use of the data they collect to individualise communications.

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Delivery experience has greatest impact on UK consumer experience

20th May 2015

Provision of delivery information and the quality of the returns process are the two key areas where online shoppers expect a better experience, according to a new report. The seventh annual IMRG UK Consumer Home Delivery Review 2015, supported by Blackbay, is a survey of 1,300 adult consumers to understand their online fulfilment perceptions and… Read more »

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Is the Google buy button set to transform mobile retail?

18th May 2015

As mobile becomes increasingly important for digital retail, the WSJ reports Google plans to add buy buttons to its search results pages on mobile devices.

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App security concerns for Starbucks?

17th May 2015

Starbucks has denied reports that cyber-criminals are using the coffee chain’s mobile payments app to siphon money from its customers.

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Could Jet threaten Amazon?

17th May 2015

Jet.com has raised $220 million so far for an ecommerce service with around 1,600 retail partners, and plans to sell some 10 million products when it launches in the coming weeks.

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Mobile mentality continues global growth

16th May 2015

Global smartphone sales made $96bn (£60.9bn) in the first quarter of 2015, up eight per cent year-on-year and breaking records for sales in Q1, with 4G adoption and strong growth in North America and Africa driving revenues.

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Farmdrop.co.uk connects local growers to London

15th May 2015

A new ecommerce business aims to restore historic food links between London and the surrounding farmers.

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SingPost jumps on ecommerce growth

15th May 2015

Singapore Post has hailed the success of its transformation programme after a year in which revenue grew 12 per cent, and said that its innovation “will only intensify” to capitalize on the global growth in ecommerce.

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UK ecommerce sales back to double-digit growth

15th May 2015

The latest figures from the IMRG Capgemini e-Retail Sales Index have revealed that online sales grew 13 per cent year-on-year in April – following an unprecedented four months of single-digit growth in 2015.

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Are brands failing digital customers?

14th May 2015

Consumers in the UK and France are growing increasingly frustrated by brands that fail to understand them on digital channels. Four fifths are switching suppliers if brands do not correct their mistakes, according to a new report from Eptica.

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Alibaba gets new CEO as revenues increase 45 per cent

13th May 2015

Chinese e-commerce giant Alibaba has appointed a new chief executive, and announced 45 per cent growth for the quarter. Daniel Zhang currently chief operating officer, will become chief executive and has said he would continue his predecessor’s push into mobile and and expansion into new businesses. He replaces Jonathan Lu, who will remain on the… Read more »

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