Loyalty: Up close and personal – Read the report to learn what drives customer loyalty

27th February 2020

Ever wanted to ask your customers exactly what would stop them from shopping around? Now that the classic motivators of loyalty are long-gone, it can seem like a difficult question to answer. That’s why LoyaltyLion asked thousands of consumers what drives their loyalty. Download LoyaltyLion’s latest report, Loyalty: Up close and personal, to find out the… Read more »

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Chinese ecommerce leaps to $442 billion but is 40% fake?

5th November 2015

China’s ecommerce giants are under increasing pressure to act on the level of fake goods available for sales on its online malls.

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Master shoppers take control at John Lewis

5th November 2015

The latest John Lewis Retail Report provides an analysis of where, how and what its customers buy and has reported the growth of omnichannel environment in satisfying consumers.

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WSJ launches London focused finance community app

4th November 2015

While increasing numbers of publishers are focusing on the development of their mobile sites, the Wall Street Journal (WSJ) is launching a London-focused app, WSJ City.

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JD.com demands investigation into Alibaba  

4th November 2015

China’s second-largest ecommerce company JD.com Inc said it has sent a letter of complaint to a Chinese anti-trust regulator and formally requested an investigation into rival Alibaba Group Holding Ltd

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Gazelle sold for a fraction of investment to date

4th November 2015

Gazelle, a Boston-based ecommerce firm that buys and sells used electronics, has been acquired for $18 million by Washington-based retail and self-service kiosk firm Outerwall.

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Ecommerce drone deliveries by 2017?

3rd November 2015

While Amazon has been discussing drone deliveries for a while, Google’s new holding company Alphabet has said it’s in talks with the FAA about a drone management system.

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Starship to launch land robot deliveries

3rd November 2015

Former Skype co-founders have announced the launch of a new company, Starship Technologies, which aims to fundamentally improve local delivery of goods and groceries, making it almost free.

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Squarespace launches new ecommerce tools

3rd November 2015

Squarespace, the web publishing platform, has launched a suite of new ecommerce tools for small-business owners. Squarespace has announced plans to target a wider audience with two new products. In addition to the core Website product, the company is introducing a lower price plan with Squarespace Cover Pages at just $3 a month, and a new Squarespace… Read more »

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Over half of marketing executives don’t have an Omnichannel strategy

2nd November 2015

The latest research shows that CMOs struggle to meet consumer expectations, noting challenges that span technology, logistics, measurement and more.

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Sing Post jumps on ecommerce growth

2nd November 2015

Singapore Post (SingPost) reported a 38.5 per cent jump in profit for its second quarter, boosted by one-off gains, acquisitions and growth of its ecommerce services business.

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Ecommerce Club Working Lunch Edinburgh: Report

1st November 2015

October saw the first Ecommerce Club Working Lunch in Edinburgh, exploring how to break down borders in global ecommerce. Greig Holbrook, Founder, Oban Digital was on hand on 27th October to take members through key ecommerce dates, trends to follow and what to consider when localising for international ecommerce.

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Next reports good online sales growth

29th October 2015

Next reported third-quarter growth of almost 10 per cent in its mainly-online directory sales in its October trading update.

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