Loyalty: Up close and personal – Read the report to learn what drives customer loyalty

27th February 2020

Ever wanted to ask your customers exactly what would stop them from shopping around? Now that the classic motivators of loyalty are long-gone, it can seem like a difficult question to answer. That’s why LoyaltyLion asked thousands of consumers what drives their loyalty. Download LoyaltyLion’s latest report, Loyalty: Up close and personal, to find out the… Read more »

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Burberry sees multichannel opportunities, despite flat sales and profits

11th November 2015

Burberry has reported flat sales for its first half, but says it sees opportunities across its sales channels and markets.

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Yoox Net-A-Porter Group reports fast growth in first combined results

11th November 2015

The new expanded Yoox Net-A-Porter Group has reported rapid growth in its first results as a combined company.

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Sainsburys sales down but multichannel an advantage

11th November 2015

Sainsburys reported sales down 18 per cent but with growing online and convenience sales in the first half of its financial year, chief executive Mike Coupe said that its investments in multichannel retail had given a “strategic advantage” to the supermarket.

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Consumer expectations to drive mobile: report

11th November 2015

According to Forrester’s Julie Ask, 2016 will be the most consequential year for companies on the path to customer obsession, and that includes adapting to empowered customers who expect to get anything they want immediately, in context on their mobile devices.

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eBay Enterprise buys Digital Net Agency

10th November 2015

Following its recent separation from eBay, eBay Enterprise Marketing Solutions announced the acquisition of performance digital agency Digital Net Agency.

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Lovehoney reports sales and profits up

10th November 2015

Lovehoney has reported a strong lift in sales and profits after fast international expansion, and the success of its Fifty Shades of Grey range.

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Alibaba buys Youku Tudou for $3.7bn

10th November 2015

China’s leading ecommerce giant Alibaba has bought China’s equivalent of YouTube, online video site Youku Tudou, in a cash deal estimated to be worth $3.7 billion.

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Pinterest adds visual search

9th November 2015

Pinterest has launched visual search, allowing its users to highlight images and search for similar styles and colours in pictures and pins.

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Mobile to play a significant role in Christmas retail

8th November 2015

UK shoppers are planning to use their morning commute and office lunch breaks to shop for Christmas this year with four in 10 using mobile phones to search for festive purchases.

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KPMG warns SMEs that poor data protection risks public sector contracts

6th November 2015

Small and Medium Sized Enterprises (SMEs) risk being disqualified from bidding for work because of weaknesses in data protection, according to a survey of procurement managers by KPMG.

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NMP to merge with DQ&A Media Group

5th November 2015

NMP and its parent company, incuBeta Group, are to merge with DQ&A Media Group in a R1.5 billion (£71 million) merger.

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Pepper.com backs launch of Brazil’s first social commerce platform

5th November 2015

Pepper continues its social expansion with the launch of Pelando.com.br, in partnership with Brazilian cash back site start-up Méliuz.

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