Loyalty: Up close and personal – Read the report to learn what drives customer loyalty

27th February 2020

Ever wanted to ask your customers exactly what would stop them from shopping around? Now that the classic motivators of loyalty are long-gone, it can seem like a difficult question to answer. That’s why LoyaltyLion asked thousands of consumers what drives their loyalty. Download LoyaltyLion’s latest report, Loyalty: Up close and personal, to find out the… Read more »

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Bonmarché ecommerce hit by site disruption

23rd November 2015

Bonmarché reported revenues of £97 million in the 26 weeks to September 26, 6.5 per cent up on the same time last year, but online sales were hit when the launch of its responsive site disrupted search traffic.

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As mcommerce grows, early adopters continue to evolve

23rd November 2015

Sweden has the highest smart device penetration with 150 per cent smart device penetration,while the UK surprisingly only ranking third.

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Mothercare ecommerce up 22 per cent on falling sales

20th November 2015

Despite booming ecommerce sales, Mothercare announced group sales of £349.9 million in the half-year to October 10, 6.1 per cent down on the same period last year.

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UK government calls for cyber health checks

19th November 2015

The UK government is offering a free virtual health check to companies to help ensure they can defend themselves against cyber attacks on their data – a Cyber Governance Health Check.

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Facebook to provide free online access in Africa

18th November 2015

Facebook is expanding its reach in Africa, giving free internet access to 17 countries in Africa via a deal with telco Airtel Africa, nine of which will be entirely new territories for the service.

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Ted Baker reports ecommerce up 74%

17th November 2015

Ted Baker has reported ecommerce sales up by 74.3 per cent, and retail sales growth of 18.1 per cent in the latest quarter of its financial year.

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Online retail records lowest ever October growth

17th November 2015

The latest figures from the IMRG Capgemini e-Retail Sales Index have revealed that online retail sales recorded their lowest year-on-year (YoY) growth for the month of October since the Index launched 15 years ago – up just 8.9 per cent as retailers entered the peak period.

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Half of Instagrammers use it for product search

16th November 2015

Across five of the biggest platforms, users on Instagram who are most likely to see social networks as a viable channel for product/brand research, according to new data from Global Web Index.

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Asda enables third-party click and collect as it looks to attract 40m extra visits a year

13th November 2015

In its latest results, the US-owned grocer reported only a small improvement on the previous period’s figures, which had been the worst in its 50-year history.

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Halfords to focus on data as sales rise but profits fall

12th November 2015

Halfords reported a fall in first half profits and announced the second phase of its transformation strategy, with an emphasis on using data to improve online and offline service.

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Singles Day beats best expectations

12th November 2015

China’s online shopping holiday ‘Singles’ Day’ has broken all previous records, lead by ecommerce giant Alibaba, with a shopping total alone of $14.3 billion, up 60 per cent on 2014.

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Ad blocking on the rise in the UK

11th November 2015

Eighteen per cent of web users now say they are using ad blockers, up from 15 per cent five months ago.

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