How to avoid the perils of a poor Click and Collect experience

13th February 2020

A battle plan to help you maximise the return on your Click and Collect program. Up to 75% of consumers who collect an order in-store will buy another item. But only if they have a good experience. Unfortunately, almost 20% of consumers experience problems when ordering online and picking up at the store. How can… Read more »

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Google launches accelerated mobile pages

1st March 2016

The Google-led Accelerated Mobile Pages (AMP) initiative has launched, with the intention of significantly speeding up the mobile web.

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Homebase to disappear from the UK following HRG sale

29th February 2016

Home Retail Group (HRG) has divested its DIY arm Homebase for £340 million, to Australian group Wesfarmers following approval of the deal by 99.3 per cent of shareholders.

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BRC: better but fewer retail jobs in the future

29th February 2016

The increasing impact of ecommerce on retail means that the future will see fewer, but better, jobs in the industry in years to come, according to a recent British Retail Consortium report. The rate of change within the retail workforce is set to quicken as the digital revolution reshapes the industry, more property leases come… Read more »

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Morrisons announces plans to expand with Amazon and Ocado

29th February 2016

Recent news about Morrisons agreements with both Amazon and Ocado are highlighting the growing importance of marketplaces within the online ecosystem, as the company struggles to catch up on ecommerce.

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Tablets in decline as a second screen device

29th February 2016

One thing that many attendees noted at last week’s Mobile World Congress in Barcelona was the relative lack of coverage for tablets – something which gives further fuel to the argument that tablets are falling from favor.

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Ecommerce Club Working Lunch Report: In 2016 it’s all about the customer

29th February 2016

The Ecommerce Club’s February 25th Working Lunch London, hosted by ATTRAQT was lucking enough to hear from the creator of the eCommerce MasterPlan, Chloë Thomas, as she took members of the club through how ecommerce is evolving and where today’s brands can find advantages and disadvantages.

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Ecommerce Club Working Lunch Report: Generation Commerce

28th February 2016

The Ecommerce Club’s first Working Lunch of 2016 took place on 28th January at the Savoy. Fadi Shuman, chief executive of BORN, a new partner for the Club, gave a fascinating talk on Generation Commerce and how the expectations of a new generation of consumers is changing the way that brands compete online.

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26th February 2016

Bing Ads released its Mother’s Day insights, revealing motherly love is now mobile, with over half of Mother’s Day retail searches set to be made from a mobile device.

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Brantano to survive as multichannel retail following administration

26th February 2016

Troubled European retailer Brantano is set to continue to trade on as a multi-channel retailer after it was bought out of administration by its former owner Alteri Investors. Many of its existing offline stores will be sold, but around 1,300 jobs will be saved, through a deal which saw former owners Alteri Investors buy 81 shops and 59 small concessions out of administration.

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Amplience Big Content Index asseses UK retailer performance

25th February 2016

Retail is changing fast, driven by channel convergence and rapidly evolving consumer behaviour. Social and mobile in particular are putting a focus on content. Not catalogue or product content, but engaging content experiences – editorial, user generated, social and so on. This is the content that digitally connected consumers seek out and share – and, as a consequence, it’s also content that can have a dramatic impact on sales and brand engagement.

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Over half of online sales now made through mobile devices

24th February 2016

A major digital tipping point has been reached – with the percentage of UK online retail sales made through mobile devices (smartphones and tablets) exceeding 50 per cent for the first time in Q4 2015/16*.

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Buzzfeed launches video app

24th February 2016

Buzzfeed is the next player in the market to embrace the growing popularity of mobile video consumption, with the launch of its new video app – BuzzFeed Video.

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