The Returning Conundrum

23rd September 2021

Returns is an integral part of the customer proposition. For customers it is one of the most important factors when considering a purchase or choice of retailer. For the retailer, providing the right level of service is a ‘hygiene’ factor whilst managing the process internally can both make or destroy the brand’s relationship with its… Read more »

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Progressive Web Apps: Answering All of Your Questions 

25th March 2021

if you are in eCommerce, you have undoubtedly come across the term “PWA” over the past 12 months. Despite it becoming the new buzzword, there is a lot of confusion surrounding the specifics and the significance of Progressive Web Apps. We created this white paper to break down exactly what PWAs are and how they… Read more »

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Thorntons goes online-only

25th March 2021

The high street chocolate retailer Thorntons is permanently closing its shops in the UK and putting 603 jobs at risk. The retailer blamed the changing dynamics of the high street, the shift to online shopping and the impact of coronavirus lockdowns. The company said it still hopes to grow their online customers and remain committed… Read more »

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SumUp secures €750m in funding

25th March 2021

Mobile payments company SumUp has raised €750m in funding as it looks to accelerate its growth across the world. London-based SumUp will use the capital to accelerate its growth and continue to acquire and support merchants in the 33 markets it operates in.  Read more at Mobile Marketig Magazine  SumUp raises €750m as it eyes… Read more »

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What is D2C eCommerce?

25th March 2021

D2C, or Direct to Customer, is an eCommerce strategy that allows businesses to act as both manufacturer and distributor of their product. The pre-Internet life of a small retail brand was very different. If you weren’t on supermarket shelves, you didn’t stand a chance. In other words, business was dictated by the distributors. Business today… Read more »

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What is D2C eCommerce?

11th March 2021

D2C, or Direct to Customer, is an eCommerce strategy that allows businesses to act as both manufacturer and distributor of their product. The pre-Internet life of a small retail brand was very different. If you weren’t on supermarket shelves, you didn’t stand a chance. In other words, business was dictated by the distributors. Business today… Read more »

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Data integration 101: A Complete Introductory Guide to Data Intergration

11th March 2021

In this ebook, we’re going back to the basics — the fundamentals of data integration. This complete guide to data integration covers many of the elements VL OMNI’s other content refers to, but does not explicitly define or explain each time we make reference to them because these concepts are so fundamental to the understanding… Read more »

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Forming a Dynamic Partnership

11th March 2021

SmartFreight and The 848 Group, a leading IT Solutions company that plan, build and run intelligent solutions that maximise value for their customers, link up for an episode on Series 2 of the SmartFreight Partner Podcast Series. Keep your eyes peeled for more episodes in the coming weeks and months for expert insights into eCommerce… Read more »

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COVID-19. What’s next for your business

11th March 2021

Bringing you regular updates from tax experts, business and beyond. Learn how to address the challenges presented by COVID-19, plus tips to stimulate business recovery in a post pandemic world Read more at Avalara

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Walmart to host livestream shopping event on TikTok

10th March 2021

Walmart is holding a livestream shopping event on TikTok, adding to a shoppable experience, it delivered to  TikToker in the US for the first time in December. The ‘Spring Shop-Along: Beauty Edition’ is starting at 9pm EST on Thursday 11 March and will give TikTok users the chance to shop live for items featured in creator… Read more »

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European Banking Authority hit by hack

9th March 2021

The European Banking Authority’s email servers have been compromised in a global Microsoft Exchange cyber-attack. The EU body have said that personal data may have been accessed from its servers,  it has pulled its entire email system offline while it assessed the damage. Read more at BBC  

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Series 2 of the SmartFreight Partner Podcast Looks Set to Fly

25th February 2021

A whole host of big name brands such as OnBuy and UKWA joined SmartFreight for Series 1 and Series 2 looks set to kick-off in a similar vein. Be sure to download and listen to all episodes on the go with Spotify and Amazon Music: SmartFreight® Podcast (buzzsprout.com)

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Pandemic prompts the world’s online shoppers to buy more cross-border

23rd February 2021

A new report from the International Post Corporation shows 32% of cross-border shoppers from 40 countries purchased more from online retailers in other countries in 2020 and that 51% expect to do so more often in the future. They purchased most often from China, though China’s share dropped slightly, and Amazon was the most popular… Read more »

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