New Tool checks phone numbers from Facebook data breach

8th April 2021

As details of more than 530 million people were leaked in a database online, largely consisting of mobile numbers. People can now enter their phone numbers into a website to see if they appeared in a recent Facebook data breach. Facebook says the data is from an “old” breach in 2019 but privacy watchdogs are… Read more »

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Maximising Q4 success on Amazon

24th September 2020

There’s no denying that 2020 has been a minefield for marketers and whether you like or not, the Christmas season is nearly upon us. With Amazon’s Prime Day moving to October, coupled with the lingering effects COVID-19 has had on consumer behaviour, online shopping is going to be bigger than ever. So, to remain profitable… Read more »

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A recipe for success: Fody Foods and the journey toward automated customer support

24th September 2020

How has Heyday’s automation helped this small but mighty marketing team focus on what matters? We spoke to Francine Sternthal, VP of Marketing at Fody Foods, to find out. Read more at Heyday

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SMART SHIPPING CAN HELP BUSINESSES TAKE STOCK OF A CHANGING WORLD

24th September 2020

This year is an ongoing rollercoaster for retailers, with some famous names disappearing from the high street while online stores have seen purchases soar as consumers have let their fingers do the walking over keyboards. Innovative shipping software solutions, like that offered by SmartFreight®, can help online retailers forge a relationship with customers with delivery… Read more »

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Webinar: Converting nearby customers with Google’s Business Messages

24th September 2020

Google recently announced the expansion of its Business Messages feature, which gives businesses the ability to connect with nearby customers via Maps and Search.  Our webinar on September 30th with Google’s own Rob Lawson will walk retailers through the powerful benefits of Business Messages, whether you have zero, five, or 500 storefronts. Register here

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Episode 38: Introductory Look at The Shopit Ecommerce Platform

24th September 2020

Re:platform – Ecommerce Replatforming Podcast. Watch Shopit Founder Adam Pritchard discuss covering the core platform, PIM & merchandising, multi-store & international, pricing models and then how the platform differs from some key competitors. Read more at Spotify

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Heyday’s chatbot: Improving CX with conversational AI

23rd September 2020

What an AI-powered chatbot can bring to the conversation about today’s multi-channel customer journey. Everyone who’s shopped online recently has experienced the chatbot pop-up: much like an in-store salesperson, the chatbot opens with a friendly “What can I help you with?” Many customers ignore it and keep browsing, others answer the question – sometimes they… Read more »

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10 Tips to Help your Clients Handle Surging Customer Service Demand

22nd September 2020

Recent data from McKinsey reveals that the equivalent of 10 years’ worth of ecommerce deliveries was completed in just eight weeks in the midst of COVID-19. This accelerating shift to digital shopping channels was also echoed by Shopify’s CEO, Tobi Lütke, who recently stated that, “The future of retail arrived 10 years early.” So, it’s no surprise that for… Read more »

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Webinar – Converting nearby customers with Googles Business messages

10th September 2020

Google recently announced the expansion of its Business Messages feature, which gives businesses the ability to connect with nearby customers via Maps and Search. Join Heyday & Google for a webinar on September 30th with Google’s own Rob Lawson will walk retailers through the powerful benefits of Business Messages, whether you have zero, five, or… Read more »

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SmartFreight / UKWA Webinar

10th September 2020

Reduce the impact of uncertainty by learning how to cost-effectively use technology in your warehouse on a 20min webinar plus Q&A session with UKWA and SmartFreight. This certainly isn’t one to be missed… Thursday 17th September at 11am For more info visit here

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Retailers can adapt to a remote-first world.

10th September 2020

Here, our co-founder and CEO, Steve Desjarlais, reflects on the disruption of consumer shopping habits, the importance of swift adaptation for retailers everywhere, and how he expects the global retail market to change for the long-term — and the better. Read more at Heyday

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The growing importance of sustainability in the online grocery sector

9th September 2020

2019 was the year that sustainability and the environment gripped the minds and consciousness of consumers. While we sought faster delivery options online and took delight in new and experiential shopping experiences in-store, we simultaneously turned our attention to the ever-growing sea of plastic destroying our oceans and the diesel particulates choking our planet. Read… Read more »

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New rules: How brands grow online

8th September 2020

Gemma Spence, OMG Transact’s CEO recently took part in WARC’s new WARCTalks360 series, where expert contributors shared their advice on how to best navigate the shift in eCommerce strategy. Below, we summarise Gemma’s session on how to maximise your digital availability to grow your brand online. The full recording can be downloaded here (until 7th October 2020).… Read more »

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