The Returning Conundrum

23rd September 2021

Returns is an integral part of the customer proposition. For customers it is one of the most important factors when considering a purchase or choice of retailer. For the retailer, providing the right level of service is a ‘hygiene’ factor whilst managing the process internally can both make or destroy the brand’s relationship with its… Read more »

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Google can’t stop rip-off ads

3rd May 2021

Google has not been able to stop “shyster” websites advertising on its search engine, even though they promised to fix the problem. So the adverts for unofficial services selling government documents such as travel permits and driving licences are still appearing and go against Google’s own rules. When looked for the BBC found third-party sellers… Read more »

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Netflix viewer numbers falls as the end of lockdown nears

27th April 2021

Netlfix has seen its subscription numbers rise by four million paying users in the first quarter compared to a record 15.8 million a year ago. Shares have dropped by 11% after subscriptions grew by a weaker than expected four million at the start of this year following a record 2020.  Netflix blamed the “big COVID-19… Read more »

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Ecommerce Virtual Summit

22nd April 2021

As the pandemic drove people indoors, shoppers across the globe turned their attention online. The past 12 months have seen an explosion of consumer spending through digital commerce but this hasn’t been without its challenges for retailers. Post-Brexit Customs changes, in tandem with the new UK & EU ecommerce VAT reforms have made a once-easy… Read more »

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Surprising Social Media Statistics – the 2021 Edition

22nd April 2021

Social media has come a long way in its short 20-year history. Many thought it might just be a fad, but while many sites have come and gone, the concept of social media remains strong and has become part of the fabric of our global society. Read more at Broadband Search 

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Vlog: 5 Tips to Minimalise Cart Abandonment

22nd April 2021

Around two thirds of shoppers visiting your website will look at your products even add them to the basket but leave without making a purchase, our experts will show us ways to entice these shoppers to complete their purchase. From creating fresh timely email triggers to make it easy to purchase with targeted messages based… Read more »

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Delivery Startup Glovo raises €450m

22nd April 2021

Spanish delivery startup Glovo have raised €450m ($529m/£384m) in a funding round led by Lugard Road Capital and Luxor Capital Group, taking the total funding it’s raised since it was founded 2015 to over $1bn. The Barcelona-based company will use the investment to expand its footprint in the markets it already operates in and to… Read more »

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SmartFreight Podcast

22nd April 2021

SmartFreight’s European Channel Manager, Tash Jones recently caught up with The 848 Group to talk all things dynamic partnerships. Now more than ever as the world shifts to a primarily eCommerce force, a trusted and effected partnership can help transform your brand like never before. Go stream it for yourself along with all their other… Read more »

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How Decathlon, Asos, Mulberry and Aldi are becoming more sustainable

22nd April 2021

With sustainability now a priority for many shoppers, Top500 retailers are innovating to cut their carbon footprints. Asos, Decathlon, Mulberry and Aldi are the latest to unveil new initiatives. Read more at internet Retailing

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Cookie-less advertising takes off

21st April 2021

In environments that disallow third-party cookies such as Firefox and Safari, eCPMs increased more than 30% when first-party identifiers were utilised, according to new research. Read more at Netimperative

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New Tool checks phone numbers from Facebook data breach

8th April 2021

As details of more than 530 million people were leaked in a database online, largely consisting of mobile numbers. People can now enter their phone numbers into a website to see if they appeared in a recent Facebook data breach. Facebook says the data is from an “old” breach in 2019 but privacy watchdogs are… Read more »

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Pretty Little Thing ad by TikTok creator banned

8th April 2021

An advert for High Street clothing brand Pretty Little Thing, which was filmed by a TikTok creator house, has been banned by the Advertising Standards Authority. The video was made by The Wave House, a collective of six social media influencers who live in a mansion together. It they didn’t make clear that the post… Read more »

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What is D2C eCommerce? – Screen Pages

8th April 2021

What is direct-to-consumer (D2C)? Recent data reveals that 40% of internet users predict direct to consumer brands to make up 40% of their total purchases within the next five years.Bynder.com Read more at: Screen Pages What is D2C eCommerce? – Screen Pages

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