The Returning Conundrum

23rd September 2021

Returns is an integral part of the customer proposition. For customers it is one of the most important factors when considering a purchase or choice of retailer. For the retailer, providing the right level of service is a ‘hygiene’ factor whilst managing the process internally can both make or destroy the brand’s relationship with its… Read more »

Read more
Covid-19, a Boost for Ecommerce

27th May 2021

As a lifeline for some, a miracle solution for others, online sales are already the big winner in the global health crisis. Online retail sales as a percentage of total retail sales were approximately 19% in February 2020. A year later, they soared to nearly 35%. The significant acceleration in online sales has also led to… Read more »

Read more
The new battleground: Helping shoppers find the products that motivate them to convert

20th May 2021

Product Discovery in eCommerce is the journey that every shopper takes to find the exact products that fulfill their needs and help them achieve their individual goals, across channels, devices, and visits. The key to delivering successful Product Discovery experiences is to be able to understand each shopper’s precise intent and specific goals at the… Read more »

Read more
Commerce and Cocktail Virtual Roundtable on 24 June, 5pm-6:30pm.

20th May 2021

BODY: Learn how you can activate more online transactions from your B2C and B2B customers with SAP Commerce Cloud. Online buying has increased dramatically due to consumer’s changing behaviours, access to devices, and also to the new way of remote working. Find out how to expand your possibilities to serve your regular and new buyers.… Read more »

Read more
5 Tips to Minimise Cart Abandonment

20th May 2021

Shopping cart abandonment is probably the biggest challenge Ecommerce businesses face these days. In fact, the average cart abandonment rate across industries is a staggering 70%. That means that for every customer that ends up buying from you, two leave without completing the order. And that results in countless missed opportunities to grow your business,… Read more »

Read more
The new battleground: Helping shoppers find the products that motivate them to convert

20th May 2021

Product Discovery in eCommerce is the journey that every shopper takes to find the exact products that fulfill their needs and help them achieve their individual goals, across channels, devices, and visits. The key to delivering successful Product Discovery experiences is to be able to understand each shopper’s precise intent and specific goals at the… Read more »

Read more
Bambuser acquires Relatable for $24m

18th May 2021

The live shopping platform Bambuser have acquired global marketing technology company Relatable for $24m (£16.90m).  Bambuser is combining social commerce, livestreaming and influencer marketing to make it easier for brands and retailers to execute measurable, scalable and effective campaigns. Already both Relatable and Bambuser have partnered with hundreds of brands from around the world, including shared… Read more »

Read more
Breaking the US Webinar report

17th May 2021

I attended the “Breaking the US Webinar” on Wednesday, 12th May and wanted to write up my thoughts on what was learnt. If you would like to listen in to judge for yourself then the YouTube recording is available here.  The theme of the discussion was about expanding your ecommerce sales in the US. You… Read more »

Read more
Instagram launches Community Content

12th May 2021

The latest Instagram feature for businesses, Community Content, has launched in the UK.  Businesses can now add posts created by fans of its brand onto their product pages, which in turn will help users feel confident in making a purchase by showing them the style, fit, and quality of a product in real-life or on… Read more »

Read more
Free webinar: Driving Revenue through Subscription

7th May 2021

Thu, May 20, 2021 10:00AM – 11:00BST Learn how to plan, develop and implement an eCommerce subscription model to drive up your retention and repeat business rates As more and more shopping activity migrates online, and customers become more aware of the benefits and convenience of subscribing for regular or repeat purchases, incorporating a subscription… Read more »

Read more
SURVEY: THE FUTURE OF EVENTS  

7th May 2021

Helping shape the future of the events industry in 2021 and beyond, give the events industry a helping hand in grasping how Covid19 will change the landscape for events large and small going forward. Avalara The Future of Event Survey 

Read more
Amazon posts record Sales in sales for the third quarter

5th May 2021

Amazon Reported on Thursday record sales and profits for the third quarter, the Retail giant has experience a surge in demand for online shopping during the pandemic. Amazon shares rose 2 percent in after-hours trading, but then slumped 1 percent as the company forecast $4 billion in COVID-19 related costs for the current quarter, potentially… Read more »

Read more
SURVEY: THE FUTURE OF EVENTS

5th May 2021

Amazon Reported on Thursday record sales and profits for the third quarter, the Retail giant has experience a surge in demand for online shopping during the pandemic. Amazon shares rose 2 percent in after-hours trading, but then slumped 1 percent as the company forecast $4 billion in COVID-19 related costs for the current quarter, potentially… Read more »

Read more