Enhancing your overall customer experience with SmartFreight

13th August 2020

Whether your offering is high street based, omnichannel, or online pure play all retailers have faced challenges with some businesses in certain sectors seeing significant spikes in order volumes leading to issues with order processing. With the Covid-19 pandemic providing a step change in the move to online it is critical that those with an… Read more »

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Amazon warns Alexa Echo Buds earphones may cause an overheating safety risk

15th July 2020

Amazon warns Alexa Echo Buds earphones may cause an overheating safety risk Amazon has issued a warning that its wireless earphones may be at risk of overheating and is urging customers to update their software, to make them safe. Customers were sent an email on Wednesday, saying in “very rare cases” Echo Buds could overheat… Read more »

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ASOS grows sales by 10%

15th July 2020

ASOS grew its group sales by 10% to £1.01 billion in the four months to 30 June as it benefited from increased demand from customers and more warehouse capacity. The online fashion retailer also saw its active customer base rise by 16% to 23 million due to particularly strong growth overseas. While sales in the UK were down 1% in the period, international… Read more »

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Online art market continues to soar

13th July 2020

Demand for buying art online continues to soar, as online art marketplace, Artfinder, records its best sales quarter in its seven year history, with 120% sales growth on 2019. The annual Hiscox online art trade report, published this week, confirms the market has been forced to adapt quickly and shift its focus online, with Sotheby’s… Read more »

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Starbucks suspends social media ads

28th June 2020

Starbucks has announced it will suspend advertising on some social media platforms in response to hate speech. Starbucks joins global brands including Coca-Cola, Diageo and Unilever which have recently removed advertising from social platforms.  Read more at BBC  

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Instagram opens Instagram Shopping to more creators and small businesses

25th June 2020

Instagram will expand access to Instagram Shopping to more types of businesses, including creators that want to connect with shoppers and sell their merchandise on the platform. Noting that creators and small businesses are an important part of its community. Read more at Mobile Marketing Magazine 

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Burger King partners TikTok for Dance Challenge

23rd June 2020

Burger King is partnering with TikTok for a new campaign that lets customers order their burgers through the medium of dance.  Burger King visitors can order the Whopper for only $1 through dance ordering only. The brand has tapped TikTok stars to create a dance ordering tutorial utilising a custom mashup track. Read more at… Read more »

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Webinar recording available for eCommerce in Difficult Times

19th June 2020

Here’s the recording from yesterday’s webinar In case you missed it and would like to tune in here. There were just over 100 people on the webinar with lots of questions, so sorry if we didn’t get to answer everything but we will organise some follow up content.   We would like to say a… Read more »

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WhatsApp launches in-app payments service

16th June 2020

WhatsApp has launched their first in-app payments service, after a beta test in India. The service will go live in Brazil first, with future plans to roll out to other regions, the company announced in a blog post on Monday. The payments are made through Facebook Pay, which parent company Facebook said last year it… Read more »

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Shops reopen after lockdown

15th June 2020

Non-essential shops in England have are starting to reopen their doors, for the first time since March amid the Coronovirus pandemic. Many small retailers fear for their survival amid a boom in online sales and new social distancing rules. Many retailers have seen an online boom during lockdown and recognise this may be the future… Read more »

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Cancer charity Clic Sargent launches #ChallengeImpossible a streaming fundraising campaign

10th June 2020

UK charity CLIC Sargent for young cancer patients, has launched a #ChallengeImpossible campaign in support of its ‘Player Vs Cancer’ initiative aimed at streamers which is a popular activity for children with cancer. The launch comes at a time where CLIC is forecasting a 60 per cent fall in income over the next six months.… Read more »

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Snapchat taps into the social selling boom with launch of dynamic ads

3rd June 2020

Snapchat tap into the swift shift in D2C and retailer ecommerce brought about by the coronavirus pandemic, they have joined the social media foray with the launch of dynamic ads. The offering makes it easier for retailers and brands to set up shop on the picture messaging app and will allow anyone with a dynamic… Read more »

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Instacart launches in-app safety hub to protect its shopper community

22nd May 2020

US online grocery firm Instacart have launched a shopper in-app safety hub to support its shopper community. The safety hub is available for all shoppers now, with new features arriving over the coming weeks.  An Instacart shopper is a person paid by Instacart to shop for groceries at local stores the company is partnered with… Read more »

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