Ecommerce Club Blog

6th November 2022

Twitter staff in the UK who face losing their jobs have been given three days to elect someone to represent them in a formal consultation about their employment. Under UK employment law a consultation has to be carried out before redundancies can be made. An email seen by the BBC from Twitter’s European HR department… Read more »

13th October 2022

Is the switch to Next Generation worth it? With nearly 10 years of experience with FACT-Finder, Patricia Zwack from RE-IN weighs in on the matter. Spoiler alert, she describes it as “the right step – no comparison to the past.” A rating of 4.8 stars from over 96,000 customers sends a clear message: RE-IN (Retail International… Read more »

13th October 2022

London, July 27, 2022 – Alpenite, a consultancy company focused on digital transformation, adds an important new piece to its network through a strategic partnership with the leading provider of insight-led customer experiences, Mapp Read More at MAPP 

13th October 2022

“78% of UK eCommerce brands saw an increase in eCommerce sales in 2021 – a massive lift from 45% in 2020. Though many predict that brick-and-mortar retail still has the potential to survive in this new era, shopping behaviours have fundamentally changed. This guide produced by Mapp and Alpenite, explores the “Retail of the Future”… Read more »

8th October 2022

Marks & Spencer, with M&S Bank, have launched Sparks Pay, a new digital way to pay at M&S, which is available exclusively to M&S Sparks customers. Since M&S’s Sparks loyalty programme was relaunched as a digital-first programme in 2020, it has reportedly doubled from seven million to almost 16 million customers. Initially rolling out as… Read more »

6th October 2022

The social video app have said that its platform is fast becoming an essential tool for small businesses to reach new customers and grow their businesses. In a study of the TikTok world and small to medium-sized business (SMB) advertisers across European markets, TikTok found that nearly half (47 per cent) of users say TikTok… Read more »

29th September 2022

In this webinar we will explore: Best practice examples of offline and online experiences in home & garden How AI and analytics can help identify and adapt to seasonal demand trends How to use real-time data to anticipate customer needs and provide a unique experience for every customer Can’t make it to the live event? Sign up… Read more »

20th September 2022

According to an IMRG report online sales fell by 4.1% in August, compared to the same time last year this is the 17th consecutive month of decline from May 2021. In July, ecommerce sales had fallen by a relatively modest 2.3%, year-on-year. But that was reversed in August, as sales fell 6.2% compared to the… Read more »

16th September 2022

Digital magazine and newspaper subscription app, Readly have joined the Monopoly at McDonald’s game as it returns to the fast food chain this month. Readly is offering a three month subscription to McDonald’s customers as one of the prizes in the game. Readly’s prize of a three-month subscription to its digital magazine and newspaper app… Read more »

9th September 2022

Apple has unveiled the iPhone 14, with emergency satellite connectivity and car crash detection technology, and it’s Watch Ultra at a launch event in the US. The company revealed four versions of the new handset at its Cupertino headquarters, with an audience attending in person for the first time since the pandemic. It also showed… Read more »

8th September 2022

Holiday Inn owner, Intercontinental Hotels Group (IHG), has confirmed the company has been hit by a cyber-attack. IHG, which has some of the world’s largest hotel chains, issued a statement saying it was investigating “unauthorised access” to a number of its technology systems. The UK-based company said its “booking channels and other applications” had been… Read more »

5th September 2022

Irish regulators have fined Instagram €405m for violating children’s privacy. The long-running complaint concerning children’s data – particularly their phone numbers and email addresses. Some reportedly upgraded to business accounts to access analytics tools such as profile visits, without realising this made more of their data public. Read more at BBC