Ecommerce Club Blog

7th October 2021

Research from over 4,500 global consumers and 150 eCommerce decision-makers to bring you the latest insight into innovations and trends shaping the future of the digital checkout. Optimising the checkout experience is one of the most crucial parts of the job as a retailer, but with ever-changing customer demands and rising expectations, it can be… Read more »

5th October 2021

Facebook’s founder Mark Zuckerberg has apologised for the “disruption” which was caused after its social media services went down for almost six hours which  impacted more than 3.5bn users worldwide. After an internal technical issue took Facebook, Messenger, Whatsapp and Instagram offline at about 16:00 GMT on Monday, The scramble to bring it back online… Read more »

23rd September 2021

Returns is an integral part of the customer proposition. For customers it is one of the most important factors when considering a purchase or choice of retailer. For the retailer, providing the right level of service is a ‘hygiene’ factor whilst managing the process internally can both make or destroy the brand’s relationship with its… Read more »

23rd September 2021

The last eighteen months have seen major shifts in the retail market driven by the economy shaking impacts of the pandemic. One of the most significant shifts though has been the role of digital, not just in terms of buying and selling, but also in terms of customer service and management, logistics, supply chain and… Read more »

23rd September 2021

With a record number of consumers using ecommerce during the pandemic, we look to understand if these new online shoppers are here to stay and the impact delivery has on their future purchasing decisions. Download the report at Loqate here Responding to the Rise (loqate.com)

23rd September 2021

This year’s holiday season is rapidly approaching and is gearing up for unique challenges as a result of the ongoing pandemic. Elevated levels of both consumer price consciousness and safer shopping and dining expectations will be present during this holiday season. Consumers will be looking for competitive prices, sales and transactional benefits like free shipping… Read more »

23rd September 2021

For our fifth annual ImageCon we’re bringing together thought leaders across all facets of visual media to discuss what it takes to create and deliver the most engaging visual experiences possible. Under the theme Unleash Your Visual Experiences, this year’s virtual and complimentary event will cover industry trends, tips for future proofing your digital business, advice… Read more »

20th September 2021

The last eighteen months have seen major shifts in the retail market driven by the economy shaking impacts of the pandemic. One of the most significant shifts though has been the role of digital, not just in terms of buying and selling, but also in terms of customer service and management, logistics, supply chain and… Read more »

9th September 2021

Mandy Watkins, founder and creative director for leading womenswear brand Hush, launched the brand from her kitchen table with a laptop, phone and what she herself describes as ‘a rather naïve optimism’. Fast forward 16 years, and Hush is now one of the country’s leading online fashion retailers, with concessions in 32 John Lewis stores… Read more »

9th September 2021

For our fifth annual ImageCon we’re bringing together thought leaders across all facets of visual media to discuss what it takes to create and deliver the most engaging visual experiences possible.  Under the theme Unleash Your Visual Experiences, this year’s virtual and complimentary event will cover industry trends, tips for future proofing your digital business, advice… Read more »

3rd September 2021

WhatsApp has been fined €225m by Ireland’s data watchdog for breaching privacy regulations. It’s the largest fine ever from the Irish Data Protection Commission, and the second-highest under EU GDPR rules. WhatsApp said it doesn’t agree with the decision or the severity of the fine, and plans to appeal. The fine refers to an investigation… Read more »

24th August 2021

Instagram have launched ads on the Shop tab globally, which makes it easier for users to discover and shop from new brands. The ads will show as tiles on the Instagram Shop tab home page. When clicking on the ad it will take users to the product details page where they can learn more about the… Read more »