6 reasons why customer service can help boost ecommerce sales

As the importance of customer support in user experiences skyrockets, it’s time to turn what was once seen as a costly team into a revenue stream. As the importance of customer support in user experiences skyrockets, it’s time to turn what was once seen as a costly team into a revenue stream. With the days of store-first shopping behind us, Heyday can help businesses stay ahead of the curve and monetize what used to be an expensive part of their endeavour. By helping them change their outlook from “how can we reduce costs?” to “how can we leverage chatbots to boost sales?,” customer service chat apps are allowing companies to think about their key performance indicator in a whole new way.

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