Online retail delivery volumes were up 12.7 per cent year-on-year in March (12 per cent on February) according to the IMRG MetaPack UK Delivery Index, as the first quarter (Q1) of the year was completed in line with a growth forecast of 12 per cent.
Amazon has reported a profit of $513 million (£351 million) in its first quarter, helped by a 28 per cent increase in sales.
Twitter forecast second-quarter revenue below analysts’ estimates. That’s despite adding 5 million monthly active users in the first quarter, for a total of 310 million against analyst projections of 308 million.
HotUKDeals (HUKD), the UK’s biggest social commerce platform at over 1 million users, is bringing real-time price comparisons and a buy button to its platform thanks to a new strategic partnership with price comparison site idealo.co.uk.
News that the multichannel retailer has collapsed just after BHS is a stark reminder of the difficulties in successfully navigating the ecommerce world.
Argos-owner Home Retail Group has posted an annual pretax loss of £804 million, after being hit with a one-off £852 million ‘goodwill impairment charge’ linked to Sainsbury’s agreed takeover of Argos.
BHS has gone into administration having been unable to source £60 million in emergency funding.
Boohoo.com, one of the UK’s largest online fashion retailers, introduced internationalisation into its shopping app, using the app commerce platform Poq. Customers outside of the UK can now download and shop from the app, as well as view country-exclusive content.
Almost three quarters (74 per cent) of customers report that they consider the returns promise as part of the retailer selection process, with only 61 per cent satisfied with the service they receive. This underscores the importance of a returns service suitable for a customers needs
The latest figures from the BRC-Google Online Retail Monitor Q1 2016 show total retail search volumes grew 52 per cent in the first quarter of 2016 compared with the same quarter a year ago.
Online sales grew by almost 9 per cent in March, even as overall retail spending fell in value, the latest figures from the Office for National Statistics reported this week.
A digital divide is opening up between the 55 per cent of businesses who have adopted digital technologies and processes, and the 45 per cent who are falling behind.