Month: July 2015

Pure play ecommerce taking the lead

The latest research from Mintel suggests that by 2020 store-based retailers will account for 48 per cent of all online sales, down from 51 per cent in 2014, as pure play ecommerce takes the lead. Growth in total online sales slowed to 13.2 per cent in 2014 following surprisingly strong growth of 15.3 per cent… Read more »

Omnichannel boosts revenues for Pets at Home

The multichannel pet food and accessories specialist reported that omnichannel services, such as click and collect, helped to drive like-for-like sales growth of 1.7 per cent in Q1 2016, compared to the same quarter last year.

Retailers missing out on customer data insight

Despite a growing understanding that customer insight can have a direct impact on the bottom line, many retailers fail to access what’s available. This is because as few as 1 in 3 retailers have an information manager.

Smart wearables use is evolving

In its latest research, Wearables May 15, UK digital research specialist Clicked has identified an evolution in the use of smart watches.

Smartwatches vulnerable to cyber attack

Research from HP Fortify has found that 100 per cent of tested smartwatches exhibit security flaws, raising concerns about their use in a number of different areas, including ecommerce.

China’s search giant falters, as Baidu’s market share falls

Chinese search giant Baidu saw its global market share fall to 7.5 per cent in June 2015, according to the latest research. The findings, from China Internet watch, indicate that Google still ranked the top by Global market share of 70.8 per cent- an increase of 2.26 per cent from the previous month. Baidu was… Read more »

Amazon Prime Day beats Black Friday record but customer complaints soar

Amazon said its Prime Day promotion, a day of discounts open only to members of its Prime subscription scheme, beat Black Friday 2014 – which till this week was its biggest-ever selling day. Customers seemed less happy, with complaints about the service soaring over the day.

Mobilegeddon sees brands lose 10% of traffic

Despite warnings that changes in Google’s algorithm could give mobile friendly sites preference in search results, the latest Adobe Digital Index (ADI) suggests that there has been a heavy price to pay for those who didn’t optimise. According to the report, the negative efects of ‘Mobilegeddon’ on sites that were not optimised for mobile resulted… Read more »

Ecommerce sales growth continues: IMRG

Retailers that sell across a range of sales channels were the winners as online sales grew by 18 per cent in June, say new figures from the IMRG.

Multichannel drives Burberry performance

Chief creative and executive Christopher Bailey said that an 8 per cent rise in retail sales was down to the company’s success in serving its customers both online and offline.