Month: June 2015

Amazon Prime launches 1-hour delivery in London

Amazon has launched its one-hour delivery service, Prime Now, for select areas of London  and said it expects to expand the program to additional cities in the United Kingdom by the end of 2015. It will offer one-hour delivery on over ten thousand items through a mobile app. For an extra fee of £6.99, Amazon Prime members can have… Read more »

Turkish ecommerce reaches €6.34 billion

Ecommerce transactions in Turkey are up 35 percent in 2014 from the previous year, reaching a volume of 18.9 billion Turkish liras ($7 billion), according to Turkey’s Istanbul-based Informatics Industry Association, or TUBISAD.

Personalised service is key for 2015

Omnichannel personalisation is the wave of the future: multi-channel customers can mean significantly higher value than single channel, but effective service is about more than presence – it’s about convenience, relevance and timeliness. The value of a multi-channel customer is often 5 times that of a single channel customer! 60 per cent of US consumers… Read more »

Tesco refocusing on the customer

Tesco’s UK like-for-like sales fell by 1.3 per cent in the three months to 30 May, according to its latest trading statement.

Ecommerce Club Working Lunch London: Hit or Miss Shopping – Personalisation at its best

The Ecommerce Club team came together with some of the most interesting retailers currently on the scene to explore the ways in which personalisation can increase sales and marketing ROI. By collecting the right data from customers and really understanding how they behave, you can create real time targeted campaigns specific to the individual shopper,… Read more »

Global ecommerce to hit $1 trillion by 2020, led by China

A joint research project by Alibaba and consultancy firm Accenture has predicted global cross-border ecommerce retail transactions are expected to hit US$994 billion by 2020, with China’s ecommerce market to grow ten-fold.