Amazon Prime launches 1-hour delivery in London

Amazon Prime launches 1-hour delivery in London

Amazon has launched its one-hour delivery service, Prime Now, for select areas of London  and said it expects to expand the program to additional cities in the United Kingdom by the end of 2015. It will offer one-hour delivery on over ten thousand items through a mobile app. For an extra fee of £6.99, Amazon Prime members can have orders worth £20 pounds or more delivered in one hour, according to  its UK website. “This is just the beginning. London is our first Prime Now city in the UK...
Turkish ecommerce reaches €6.34 billion

Turkish ecommerce reaches €6.34 billion

Ecommerce transactions in Turkey are up 35 percent in 2014 from the previous year, reaching a volume of 18.9 billion Turkish liras ($7 billion), according to Turkey’s Istanbul-based Informatics Industry Association, or TUBISAD.

Personalised service is key for 2015

Personalised service is key for 2015

Omnichannel personalisation is the wave of the future: multi-channel customers can mean significantly higher value than single channel, but effective service is about more than presence – it’s about convenience, relevance and timeliness. The value of a multi-channel customer is often 5 times that of a single channel customer! 60 per cent of US consumers interact with brands through multiple channels and 89 per cent say they want to be able to shop using the channel that’s most convenient for...