Welcome to the Ecommerce Club

We are a member-led group dedicated to encouraging and supporting retailers in developing ecommerce expertise. Building collaboration through information sharing, market insight, networking and events, we’re bringing the industry together to develop best practice for an omnichannel future.

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Our Current Events

 

Retail is one of the most fundamental of business practices, yet the impact of technology, both in the B2C and B2B space has transformed the way in which it works. Personalised experiences, personal knowledge and interactions have transformed the customer’s expectations and no matter your sphere of operation, the threats and opportunities remain a tangled web for many.

Most importantly, technology is redefining the way in which corporate, customers and consumers communicate. It’s no longer about just the technology but how you can reinvent that personalised engagement, where it doesn’t feel like a mechanised response but a truly human experience. The differentiation between B2B and B2C is no longer critical, rather it is the question of is this what I want, can I change it, can I control my information? What customers are looking for now is the human to human experience.

Innovation is redefining the difference between success and failure, whether that’s in personalisation, manufacturing or brand engagement. What matters is ensuring that the innovations you select are right for you and your business, and that your business provides an environment in which innovation can thrive.

Join the The New Era of H2H: e-Innovation on 20th September from 1:30pm to 6:00pm at Rich Mix to discuss how innovation can impact your business, how to assess what works for you and your customers, and to understand how to make innovation work for you. This event will stimulate ideas, instigate discussion build an understanding of what it means to embed innovation throughout the business – all while showcasing some of the latest tech to help you evolve your business.

 


Latest resources


Recent Post

IBuySell launches social marketplace app

IBuySell is a new kind of peer-to-peer marketplace. In traditional auction sales, prices start at a small reserve price, and the highest bidder wins an item, while IBuySell offers the opposite.

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Fifth of UK retail sales are online: BRC report

Not only that, but this is the fifth month in a row that this has been the case. The contribution of online to overall sales grew as that of stores fell, suggesting a movement away from in-store shopping and towards online. Ecommerce sales of non-food products... read more

Luke Judge returns to NMPi

London digital agency, NMPi, has announced the appointment of Luke Judge as Managing Director. Luke began his career with NMPi back in 2008, then Net Media Planet, where he was an integral part of the company’s early success.

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