We are a member-led group dedicated to encouraging and supporting retailers in developing ecommerce expertise. Building collaboration through information sharing, market insight, networking and events, we’re bringing the industry together to develop best practice for an omnichannel future.
Community Conscious consumerism – or the desire to buy less but buy “better” is a major force re-shaping the retail industry. As the backlash against single-use plastics has shown us, today’s consumer is looking for the companies they buy from to do more to tackle environmental concerns. Along with this, consumers want to buy from businesses they trust – that are transparent, open and share their values.
Building a community, rather than a customer-base, of like-minded individuals that share your values, is one of the most important tasks for any retailer in 2019.
But as people move away from wanting more “stuff”, how can retailers create an army of fans who will buy from them time and again? And what technologies are already out there to help them do that?
The event starts at 6pm and will finish by 8.30pm with the talks at 7.00pm. Drinks and pizza will be provided as you arrive and drinks after the panel session ends for some closing networking.
Panel Session Speakers:
Catherine Erdly, Founder, Future of Retail www.futureretail.world
Davina Lines, Managing Director and Founder Ecommerce Club www.ecommerceclub.org
Garry Wells, Operations Manager for Lush Cosmetics https://uk.lush.com/
Who should attend: This event is free for retailers and ecommerce brands and £25 for vendors in the retail technology or services sector
Pre-event Networking 6:00pm
Panel session 7.00pm
This half day interactive workshop will cover the key topics and challenges to globalising your ecommerce business. Some of the topics under discussion include:
• Why global, the strategic considerations?
• What team do you need in place?
• Managing customs & duties
• Fulfilment & shipping strategies
• Language & cultural differences
• Payments, FX & currency considerations
• FX & currencies • 3rd Party Market Places
• Tax & legal implications
Who should attend: Heads of Ecommerce, Ecommerce Managers, CMOs, International Marketing Managers, Heads of CRM, Heads of Customer Insight or equivalent at retailers with revenues of over 1 million, no agencies or suppliers please.
1.00pm – 2.00pm Arrival, Networking, Lunch
2.00pm – 2.30pm Session one
2.35pm – 3.05pm Session two
3.05pm – 3.25pm Coffee break
3.25pm – 3.55pm Session three
4.00pm – 4.30pm Session four
4.30pm – 5.00pm Session five
5pm onwards A well-deserved glass of wine
Date: Wednesday 16th October 2019
Time: 1pm till 6pm with drinks reception
Venue: Union, Albert Square, Manchester M2 6LW
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