The Ecommerce Club

Welcome to the Ecommerce Club

We are a member-led group dedicated to encouraging and supporting retailers in developing ecommerce expertise. Building collaboration through information sharing, market insight, networking and events, we’re bringing the industry together to develop best practice for an omnichannel future.


Our current events

China In Your Hand

A half day workshop looking at doing business in and with China from an ecommerce perspective * *

About this Event

China is now the world’s second largest economy and the fashion market there is worth an estimated: $406 billion dollars, according to Fashion United. However, for businesses not based in China there are a set of challenges to navigate. Given this TFN has teamed up with the Ecommerce Club to look at how best to trade with China from an ecommerce perspective.

Areas under discussion include:

Why China, the strategic considerations?

Partners in China who do you need?

Payments & currency considerations

Customs, duties, tax and other legal implications

Fulfilment & shipping strategies

Language & cultural issues

3rd Party Marketplaces

The Chinese diaspora markets

Format for the day:

1:00pm – 1:50pm Arrival, Networking, Lunch

1.50pm – 2:00pm Introduction

2:00pm – 2.30pm Session One

2.30pm – 3.00pm Session Two

3.00pm – 3.30pm Session Three

3.30pm – 4:00pm Coffee Break

4.00pm – 4.30pm Session Four

4.30pm – 5.00pm Session Five

5.00pm – 5.10pm Summary & Close

5:10pm onwards – Networking and drinks

Register Here

Ecommerce Club & Future Stores Present Growing your Customer Lifetime Value

As Ecommerce continues to grow, the cost of acquiring new customers is growing too. Now, more than ever, retail businesses must focus on growing their customer lifetime value (CLTV) in order to stay competitive. In this talk, we will examine the elements that must be present in order to grow your CLTV, and how businesses can leverage these in 2020.

Topics Covered

– Why is CLTV such an important metric for businesses to track?

– What do you think is the single most effective way to grow this number?

– Who, in your opinion, does a great job of focusing on their CLTV?

– What are some of the most innovative/interesting ways that you’ve come across that are aimed at growing this metric?

– What do you think the future trends will be in customer behaviour? Will they become more or less loyal?

Panel Session Speakers:

Catherine Erdly, Founder, Future of Retail, Future Retail

Davina Lines, Managing Director and Founder, Ecommerce Club

Who should attend: This event is free for retailers, ecommerce brands and consultants who are working with retailers (please state who you have recently worked with) and £35 for vendors in the retail technology or services sector.


Pre-event Networking from 6:00pm over drinks, pizza and mince pies

Panel session 7.00pm

End 9.00pm

Register Here

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