The Ecommerce Club

Welcome to the Ecommerce Club

We are a member-led group dedicated to encouraging and supporting retailers in developing ecommerce expertise. Building collaboration through information sharing, market insight, networking and events, we’re bringing the industry together to develop best practice for an omnichannel future.


Our current events

Ecommerce Club & Future of Retail presents, Community Commerce

Community Conscious consumerism – or the desire to buy less but buy “better” is a major force re-shaping the retail industry. As the backlash against single-use plastics has shown us, today’s consumer is looking for the companies they buy from to do more to tackle environmental concerns. Along with this, consumers want to buy from businesses they trust – that are transparent, open and share their values.

Building a community, rather than a customer-base, of like-minded individuals that share your values, is one of the most important tasks for any retailer in 2019.

But as people move away from wanting more “stuff”, how can retailers create an army of fans who will buy from them time and again? And what technologies are already out there to help them do that?

The event starts at 6pm and will finish by 8.30pm with the talks at 7.00pm. Drinks and pizza will be provided as you arrive and drinks after the panel session ends for some closing networking.

Panel Session Speakers:

Catherine Erdly, Founder, Future of Retail

Davina Lines, Managing Director and Founder Ecommerce Club

Garry Wells, Operations Manager for Lush Cosmetics

Who should attend: This event is free for retailers and ecommerce brands and £25 for vendors in the retail technology or services sector


Pre-event Networking 6:00pm

Panel session 7.00pm

End 8.30pm



The Fashion Network & Ecommerce Club present The International Retailer, Globalising your Ecommerce Business

This half day interactive workshop will cover the key topics and challenges to globalising your ecommerce business. Some of the topics under discussion include:

• Why global, the strategic considerations?

• What team do you need in place?

• Managing customs & duties

• Fulfilment & shipping strategies

• Language & cultural differences

• Payments, FX & currency considerations

• FX & currencies • 3rd Party Market Places

• Tax & legal implications

Who should attend: Heads of Ecommerce, Ecommerce Managers, CMOs, International Marketing Managers, Heads of CRM, Heads of Customer Insight or equivalent at retailers with revenues of over 1 million, no agencies or suppliers please.


1.00pm – 2.00pm Arrival, Networking, Lunch

2.00pm – 2.30pm Session one

2.35pm – 3.05pm Session two

3.05pm – 3.25pm Coffee break

3.25pm – 3.55pm Session three

4.00pm – 4.30pm Session four

4.30pm – 5.00pm Session five

5pm onwards A well-deserved glass of wine

Event Details

Date: Wednesday 16th October 2019

Time: 1pm till 6pm with drinks reception

Venue: Union, Albert Square, Manchester M2 6LW


Recent posts

The Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms), Q4 2019 Report: Emarsys Named as a Leader

4th December 2019

Emarsys announces that it has been named a Leader in the recently published report: The Forrester Wave:™ Cross Channel Campaign Management (Independent Platforms).  In the report, Forrester gives Emarsys top ranking in the strategy, market presence and current offering categories, with the highest rating possible in 22 criteria. It cites Emarsys’ industry-focused AI marketing tools and… Read more »

Read more
Experience is the new loyalty

4th December 2019

Build a brand that shoppers will love, For today’s e-commerce retailers, building customer loyalty is more than a ‘points’ program. To stand out in the competitive retail climate, a loyal and dedicated consumer base is essential. But many retailers struggle to make a notable difference in how shoppers view their buying experience. Customer’s want more… Read more »

Read more
Grab yourself a copy of the LoyaltyLion Hall of Fame – a celebration of the best loyalty programs in the business.

4th December 2019

This free ebook showcases some exceptional loyalty programs from big-name brands. LoyaltyLion cover examples spanning 12 different award categories and share how these retailers have successfully driven revenue and results. Read more at Loyaltylion

Read more