Welcome to the Ecommerce Club
We are a member-led group dedicated to encouraging and supporting retailers in developing ecommerce expertise. Building collaboration through information sharing, market insight, networking and events, we’re bringing the industry together to develop best practice for an omnichannel future.
Our Current Events
Ecommerce Club Lunch: Online Returns Edition
Date: Thursday 28th JuneCustomer returns can give retailers unwanted headaches when thinking about how to stop this happening. At today’s lunch our first speaker Alexandra Wood, eCommerce Partnerships & Alliances Expert at Rakuten Fits Me will discuss how to increase your conversion rate and reduce the frequency of returns. As well as offer insight into best practices for creating a consumer-friendly experience to keep your customers loyal and coming back for more!
Don’t miss your chance to learn while you network with other senior retail peers and with our Ecommerce Club Partners.
Date: Thursday 28th June
Venue: Gordon Ramsay’s Heddon Street Kitchen, 1st Floor, 3 – 9 Heddon Street, London, W1B 4BE (nearest tube Oxford Circus or Piccadilly Circus)
AGENDA
12.30pm – 1.00pm Drinks Reception & Networking
1.00pm – 3.00pm Talks, Lunch & Roundtable Discussion
Who should attend: Heads of Ecommerce, Ecommerce Managers, CMOs, Digital Marketing Managers, Heads of CRM, Heads of Customer Insight or equivalent at retailers with revenues of over 5 million, no agencies please.
Our participating partners: Oracle+ Bronto, Ingenico, Rakuten Fits Me, Ometria, ViSenze and Kooomo
Ecommerce club Summer BBQ
Join us for our annual Ecommerce Club Summer BBQ on the rooftop at the Queen of Hoxton on Tuesday 14th August for an afternoon of great food networking and content and a chance for you to network and share ideas and experiences with your retail peers.
We have an expert Industry panel at the BBQ who will talk about upcoming technologies in retail that will shape the future of online shopping over the coming months and years. They include, Robin Glen, Principle developer, YOOX NET-A-PORTER Group.
Date: Tuesday 14th August
Time: 1pm-5pm
Venue: On the roof terrace at the Queen of Hoxton, 1 Curtain Road, London, EC2A 3JX
Who should attend: Heads of Ecommerce, Ecommerce Managers, CMOs, Digital Marketing Managers, Heads of CRM, Heads of Customer Insight or equivalent at retailers with revenues of over 5 million, no agencies please.
Vendor Tickets: A limited number of vendor or agency tickets are available to purchase at £100, please chose the supplier option as you go through to book. Free for retailers and ecommerce brands
Our Participating partners: Ingenico, Oracle+ Bronto, Ometria, ViSenze, Kooomo, Optimove Rakuten fits.me
Latest resources
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